ENGAGE360Employee engagement for frontline teams
The engagement layer your Harri platform has been waiting for.
Turnover down 23%. Late clock-ins down 8%. Zero re-implementation — it activates inside the Harri tools your team already uses.
Results from Engage360 deployments across QSR and full-service operators.
Who it's for
Built for every leader in your organization.
Run a tighter operation at every location
Turnover costs $5,864 per employee. Engage360 connects recognition to operational behaviors — attendance, shift pickups, training — so your best people stay, and your locations run the way you built them to.
Catch at-risk employees before they walk out
Sub-90-day turnover is the silent killer of growth in hospitality. Engage360 delivers micro-touchpoints at onboarding and critical milestones, surfacing real-time sentiment so you can intervene before it's too late.
Launch every LTO with a team that's fired up
Run targeted competitions tied to attach rates, upsell goals, and guest counts. Employees earn points and compete on live leaderboards — so your next product launch lands with momentum, not just hope.
The Problem
Turnover isn't a people problem. It's a systems problem.
Recognition without a system means recognition without consistency.
Your night shift finished strong. Nobody told them.
Manual effort doesn't scale across 40 locations — or 4.
Four hours to pull data. One missed location. Recognition stalls.
Sub-90-day turnover is the silent killer of growth in hospitality.
They didn't leave because of the job. They left because nobody noticed.
The answer isn't more manager effort. It's a system that runs engagement for you.
What's inside
Everything your team needs to feel part of something.
It all lives inside Harri, so it's ready to switch on — no new app for your team to learn.
Capture voice in the flow of work
Frequent micro-touchpoints via the clock, CommsHub, text, and email — capturing real-time sentiment at onboarding, the first 90 days, and critical moments. With custom themes and Spanish translation, feedback turns into action before employees walk out the door.
Drive action through recognition & rewards
Tie recognition directly to operational behaviors — on-time clock-ins, picking up shifts, completing training — through gamified points, badges, and raffle tickets. Run competitions for LTOs and head-to-head location battles with live leaderboards.
Launching a new menu item or LTO?
Run a points competition tied to attach rates before day one. Employees compete, leaderboards update in real time, and your LTO lands with momentum — not just hope. Location vs. location head-to-head battles included.
Coach and grow your team
Set clear goals, track progress, and give meaningful feedback in one place. Managers see workforce health by location and theme, while team members get visibility into how they're doing — all in the TeamLive app they already use.
Customer Spotlight
40+ restaurants. Turnover cut by 23%. Zero extra work for managers.
Golden State Restaurant Group operates 40+ locations with thousands of employees. With Engage360, recognition became automated and organization-wide — no longer limited by location, shift, or manager visibility.
Download the Customer Story"We can't realistically thank 2,500 employees every day, even when we want to."
"The value of rewards and recognition is showing your people that you care — without adding extra work for your team."
Already using a survey or recognition tool?
Engage360 replaces it — and connects directly to your Harri WFM data, so your insights actually reflect how your team operates. No new integrations. No re-implementation. Just better engagement, built on the platform you already trust.
A small change that means a lot to your team.
Engage360 is quick to switch on and easy to live with — see how it feels for your team.